Terms & Conditions

The User Online Registration Form, User E-Sign Consent, User Term and Conditions along with our Privacy Policy (collectively this "Agreement") forms the terms and conditions of use of our services ("Services"). This Agreement is a legal document between the User (as defined below) and Raw Materials India™ ("RMI", "we", "our" or "us") governing the Users' relationship with RMI.

(The terms "User(s)"/"you"/ "your" shall hereinafter refer to the Seller(s) as the case maybe).

This is an important document which you must consider carefully when choosing whether to use RMI Services at any time. Please read the terms of this Agreement (along with Links to this Agreement) carefully before agreeing to it. This Agreement also provides certain directions on using the RMI Services together with guidance on how online inquiries will be generated by RMI amongst the Buyers.

You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your business and your use of the RMI Services.

BY CLICKING THE ACCEPTANCE BUTTON OR ACCESSING, USING, THE USER EXPRESSLY AGREES TO AND CONSENTS TO BEING IRREVOCABLY BOUND BY THIS AGREEMENT AND ALL OF THE TERMS SET OUT HEREIN. IF INCASE HE/SHE DISAGREES HE/SHE WILL NOT BE ABLE TO PROCEED.

RMI SHALL HAVE DEEMED TO HAVE ACCEPTED THIS AGREEMENT AND THE CONTRACT SHALL ONLY BE CONSIDERED TO BE DULY EXECUTED, VALID AND BINDING AFTER THE RECEIPT OF THE USER INFORMATION FROM THE USER, DUE VERIFICATION OF THE SAME BY RMI.

THE CONTRACT SHALL BE DEEMED TO HAVE BEEN RECEIVED, ACCEPTED AND FORMED AT RMI'S REGISTERED OFFICE, AT AHMEDABAD – 380015, GUJARAT, INDIA. (FULL ADDRESS SHALL BE UPDATED SHORTLY)

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of a computer resource.

These terms and conditions (“Agreement” or “Terms and Conditions”) set forth the terms and conditions that apply to your access and use of www.rawmaterialsindia.in and RMI Mobile Application (hereinafter collectively referred to as “Sites”) as owned and operated by Raw Materials India (“RMI,” “we,” “our” or “us).

The term Sites will also include all pages that are sub-domains or are associated or within each Site and all devices, applications, features, content, technologies, functionalities and other services including updates and new releases that RMI operates or offers, from time to time, through such Sites.

BY CHECK-MARKING ACCEPTANCE OR ACCESSING, USING OR INSTALLING OUR SERVICES, YOU EXPRESSLY AGREE TO AND CONSENT TO BEING LEGALLY AND IRREVOCABLY BOUND BY THIS AGREEMENT AND ALL OF THE TERMS SET OUT HEREIN. IF YOU DO NOT AGREE TO THIS AGREEMENT, THEN YOU SHALL NOT USE THE SERVICES AND YOU SHOULD NOT ACCESS, USE OR INSTALL OUR SERVICES.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Agreement at any time without any prior written notice to you. Any changes or modifications will be effective immediately upon posting of the revised Terms to our Services, and you waive any right you may have to receive additional notice of such changes or modifications. Your continued use of Services following the posting of changes will mean that you accept and agree to the revisions; therefore, it is your responsibility to frequently review these Terms and all applicable terms, policies and guidelines to understand the terms and conditions that apply to your use. If you do not agree to the amended/revised terms, you must stop using the Services. Any use of the Services in violation of these Terms may result in, among other things, termination or suspension of your right to use the Services.

You must register with us and open a RMI account (“RMI Account”) in order to use the Services. We allow both individuals and Legal Entities to register with RMI.

You agree to:

1. provide only current, accurate and complete information about yourself in the course of registering to use the Services (such information being the "Registration Information"); and
2. maintain and promptly update the Registration Information, as necessary, to keep it true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof) and you will not have any cause of action against us for such suspension or termination of your account.

You represent that you are the legal owner of, and that you are authorized to provide us with, all Registration Information, account information and other information necessary to facilitate your use of the Services.

Contacting (OTP/SMS) Sellers by RMI in connection to their seller account and Contacting (SMS/Calls) Sellers by RMI in connection to inquiry and all business related matters will override their DND/NDNC registry for their mobile number if any. No claim for this on Raw Materials India.

As part of the RMI registration process, you will create a username (email address/mobile number) and password for your RMI Account. You must choose a reasonably descriptive username that clearly identifies you or your business. In addition, your password should not contain any details about you that is easily available or identifiable. You are responsible for maintaining the confidentiality of the password and the RMI Account. For security purposes, we recommended that you memorize your password and do not write it down. You agree not to disclose these credentials to any third party.

RMI provides a platform both for buyers and sellers, registered sellers will be duty bound to provide necessary details to RMI as and when required and ask by the RMI website management Team.

Registered sellers will have to pay yearly subscription fees arising out of the paid annual contract only with RMI. Upon completion of the said contract, if the registered seller not wanting to renew the contract after the said tenure he or she will not able to claim the benefits provided to the registered paid members.

The Sellers shall be solely and fully responsible for all the details provided by them directly on RMI about the Product Price, Product Photo(s), Product Specifications, Product Description, their Company Details, Description, Image/Banner and Logo. Hence, RMI shall not be responsible for any of these details whether unauthentic, changed or different. And no claims of such nature will be entertained by RMI regarding the same.

RMI has no role in any function like price negotiation, sales finalization, payment and terms, delivery, after sales service, etc. The sellers shall carry out the entire sales/business deal separately outside of the RMI with buyer on their own and at mutually agreed price & terms.

The RMI shall not be responsible and for any delayed payment, cancellation of goods & services, or any other such losses which the sellers bear out of their trade with the buyers after receiving the inquiry. Hence, no such claims can be made on RMI.

RMI shall not be liable for any delayed response or refusal from the buyer after receiving the inquiry response from the seller as it is on buyer’s discretion to revert back or not. Hence, RMI shall not be liable for any such claims.

All the paid and free members registered as sellers with the platform of Raw Materials India if found to be engaged in any fraudulent and criminal activities with the client generated through RMI or otherwise, RMI reserves the right to cancel their registration with the platform of RMI without any refund.

RMI provides a platform to the sellers of any kind of raw materials for listing their products in the open market to view and generate enquiry amongst the buyers/clients, whereas the enquiry will be directly given to the concerned seller and there is no role of RMI in the Business transaction and negotiation between seller and the buyer/client.

The Sellers from India only can have a sellers account on RMI.

ACCOUNT & MEMBERSHIP DETAILS:

All seller accounts are Free on RMI and then there are Two types of membership plans for a seller/each account – Free and Paid, as under:

1. To start with, all seller accounts when created on RMI are put under a Free Normal Plan. Under this a seller can list maximum 2 products for Free.
2. Then Seller has a choice – either to continue with Free Normal Plan with 2 products listing & plan features OR select a Paid Membership Plan (Silver or Gold with additional Gold Add-On Package) to add more products as per the plan & plan features.
3. Paid Membership Plan fees once paid are non-refundable under any circumstances whatsoever.
4. A Free Normal Plan will expire after 3 years, and this cannot be renewed. However, this can be upgraded at any time in between to any of the Paid Membership Plans which has 1 year expiry and can further be renewed on yearly basis.
5. Alerts via email are sent to sellers nearing expiry of their paid membership plan before 30 days, 15 days, 7 days and 1 day of expiry date. If a seller does not renew his/her active membership plan upon expiry then all his/her product and company details will remain inactive and not available in any search results on RMI until the paid membership plan is reactivated – renewed, upgraded, degraded/changed to free Normal Plan.

In case of any dispute arising between RMI and the seller, RMI having its registered office at the above mentioned location, Jurisdiction for any such legal disputes shall exclusively be dealt within the local limits of Ahmedabad.

From time to time, we may include new and/or updated pre-release features and trial use (“Sneak Preview” features) in Services for your use and which permit you to provide feedback. You understand and agree that your use of Sneak Preview features is voluntary and we are not obligated to provide you with any Sneak Preview features or any notification of the same. Additionally, we may revoke services provided under the Sneak Preview feature at any time. Furthermore, if you decide to use the Sneak Preview features you agree to abide by any rules or restrictions we may place on them. You understand that once you use the Sneak Preview features, you may be unable to revert to the earlier version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Sneak Preview feature back to the earlier version. The Sneak Preview features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information from any connected device. You acknowledge and agree that all use of the Sneak Preview features is at your sole risk.

We grant you a personal, limited, non-exclusive, revocable, non-transferable license, without the right to sublicense or assign, to electronically access and use the Services solely to access and use the Services for provider’s intended purpose of enabling you to instruct a payment transaction, view your RMI Account dashboard and use other value added services. You will be entitled to download updates to the Services, subject to any additional terms made known to you at the time, when we make these updates available. All other uses are prohibited.
While we want you to enjoy the Services subject to these Terms and Conditions, you should not yourself or permit any third party to do any of the following:

1. access or monitor any material or information on our system using any manual process or robot, spider, scraper, or other automated means unless you have separately executed a written agreement with us referencing this clause that expressly grants you an exception to this prohibition;
2. copy, reproduce, alter, modify, dismantle, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way material or information from us;
3. transfer any rights granted to you under these Terms and Conditions;
4. violate the restrictions in any robot exclusion headers on the Services, work around, bypass, or circumvent any of the technical limitations of the Services, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble, decode or attempt to decode or reverse engineer the Services or to in any way override or break down any protection system integrated into the Services;
5. post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Services;
6. perform or attempt to perform any actions that would interfere with the proper working of the Services, prevent access to or use of the Services by us to others, or impose an unreasonable or disproportionately large load on our infrastructure;
7. create a derivative software program;
8. the distribution, public performance or public display of the Services or any materials therein;
9. downloading (other than page caching) of any portion of the Services or any information contained therein, except as expressly permitted by us; or
10. otherwise use the Services except as expressly allowed under this Agreement.

Any use of the Services other than as specifically authorized herein may result in, among other things, termination or suspension of your right to use the Services. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time, and will continue until such time as you cease to use or access the Services or your use or access to the Services is terminated by us.

Your privacy is very important to RMI. Upon acceptance of these Terms and Conditions, you confirm that you have read, understood and accepted our Privacy Policy as well.

Our Right: We reserve the right, without notice and in its sole discretion, to terminate your access to, and use of, of the Services and to block or prevent your future access to, and use of, the Services. Upon termination, you must uninstall any copies of the Services from your computer and/or mobile or other devices. We will not be liable to you for the termination of the Services or for any consequence arising out of termination of the Services.

Your Right: You may terminate this Agreement by closing your RMI Account by Delete Account function under your seller account at any time. Upon closure of the RMI Account, any pending transactions will be canceled.

We will have the option to suspend or terminate this Agreement and the Services with immediate effect on the occurrence of a force majeure event.

We will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or any termination or suspension of the Services. Any termination of this Agreement does not relieve you of any obligations to pay any fees or costs accrued prior to the termination and any other amounts owed by you to us, and/or the Payment System Providers as provided in this Agreement.

The services (defined hereinafter) of ‘Raw Materials India’ is provided by Raw Materials India™, a sole proprietorship firm having its registered office at Ahmedabad – 380015, Gujarat, India. (full address shall be updated shortly). Raw Materials India carries on the business of providing information about various vendors with respect to various raw materials in most of the towns and cities in India, who will provide the same to the end users who may be a commercial or non-commercial buyer. Raw Materials India is medium which connects consumers/buyers with vendors/sellers for their available raw materials listed with the platform of Raw Materials India (RMI).

• Contract means this contract together with all schedules and connections if any.
• Whereas references to a party includes search partially done and permitted assigns to any persons deriving title under it
• The descriptive heading of clauses is inserted solely for convenience of reference and are not intended is complete or accurate description of the content of such Clauses.
• The use of words in singular or plural, with a particular gender, shall not limit the scope or exclude application of any provision of this contract to such person or persons unless the context otherwise permits;
• Any grammatical form of a defined term view in shall have the same meaning as that of term, and the words including and includes Shall always mean including, without limitation, respectively.

Sellers maybe any business houses, exporters, manufacturer, distributor, wholesaler, retailer, corporate entities, establishments or individuals, who subscribe the goods/raw materials in order to List their company or business. RMI will provide only the information about the Seller of particular raw material(s) to the users and provide business inquiries sent by Buyer with his/her details and product requirement details to the seller in the manner provided for in these terms. Seller agrees and acknowledges that RMI does not guarantee any business to him/her and is nearly due to which information is made available to the buyers.

The seller agreed to pay a non refundable Membership fee for the paid membership plan for a yearly subscription, which will be determined by RMI at the time of entering into this contract. The membership fee shall be paid by the Seller to the Company i.e. RMI in advance simultaneously with meaning of the contract or raising of the invoice.

The tenure of the contract will be for one year and a yearly subscription is charged for the same.
Price will be calculated as under:

• Case 1 – Full Price of Silver or Gold Plan (and additional Gold Add-On Package) as per selection.

However, during an Upgrade Plan action in a Paid to Paid membership:

• Case 2 – If upgraded on 1st day of the year then no charge of active plan counted. If upgraded on any day during rest of the period of the year, then Pro-rata amount will be charged for active plan up to end of the month and balance amount will be deducted from the price of the new plan. Thus, upgrade amount will be new plan amount net of balance amount of the prorated active plan.

In an event where the seller fails to make any advance payment of subscription including the service fee/tax applicable as and when, while the renewal of the membership plan, in time and as for the payment plans accepted by him or her. RMI may have sole discretion, to suspend the seller’s/advertiser’s list for access to the service, as the case may be until the necessary payments are made by the advertiser. Seller acknowledges that in case of such non payment RMI will cease the services and the advertiser’s listing for the period during which the service and the listing is suspended for non payment.

RMI does not guarantee the enquiries/leads will be generated by it for the advertiser/seller or that any of such enquiries/leads will be converted into business for the advertiser.

RMI is not obliged and does not market the offerings of the advertiser and shall not be obliged to recommend the advertiser to the users, RMI’s obligation under the contract is limited to the obligations explicitly set out here in and in no event does RMI undertake to generate or guarantee enquiries or business to the advertiser.

RMI Provides for the Seller members, who intend to opt for paid membership with the platform of Raw Materials Of India, can register for the yearly membership amongst the different types of membership plans and payment for which has to be made from the available payment gateway, through their debit card, credit card or internet banking. Subscription fees once charged is non refundable amount.

On receipt of this service fee and activation of the listing there after, RMI will issue an invoice to the advertiser with the following details:

1. The total fee including the fees paid as on date of the invoice.
2. Listing allotted period to the seller with activation & expiry dates.
3. Name of the membership plan and/or add-on package.
4. No. of products listed in case of purchase of Add-On package.

Invoice is valid subject to the realisation of the payment only.

The advertiser/seller shall keep any information regarding the uses of the service (User information) confidential both, during the substance of the contract and after its termination as well. The advertiser shall not, without prior written consent of RMI, transfer the user information to any third party for any reason whatsoever. The advertiser is specifically prohibited from using the user information for purposes of seeking any commercial gain out of the user information.

Advertiser represents and warrants that:

1. It is a bonafide business organisation carrying on business in relation to the items disclosed to RMI.
2. It has the right to use the trademarks.
3. The business carried on by the advertiser does not violate or infringe upon any law or Regulation and all registrations, registration of authorisations and permission necessary approvals required for carrying on business have been procured by it. All information provided about the advertisers organisation to RMI, is and at all the times be accurate, valid and complete.
4. Seller have the right to terminate the contract at anytime from the date of activation of the contract, but the membership fees once paid shall not refunded in any circumstances.

At any point of time if there is any dispute between the advertiser/seller and RMI, local laws of the place of registration of business of RMI will prevail and for the purpose of any kind of legal disputes arising between the parties the place of Jurisdiction will be exclusively at Ahmedabad only.